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Our website respects your privacy and seeks to protect your personal data.
This Privacy Policy explains how your personal data is collected and used (under certain conditions). It also outlines the procedures followed to ensure the confidentiality of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other related information are used in accordance with the manner described in this Privacy Policy. We collect information only when necessary or if it is directly relevant to our dealings with you.
We will retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity remains anonymous during your visit to the site and is only revealed if you have an account on the website and log in using your username and password.
We may need to collect your information if you wish to place an order for a product from our site.
We collect, store, and process your data for processing your purchase, handling any potential claims, and providing you with our services. This includes, but is not limited to, your name, gender, date of birth, email address, postal address, shipping address (if different), phone number, payment details, and card details.
We use this information to process your orders, provide the services you request, manage your account, verify financial transactions, improve the site layout and content, and personalize the user experience. We may also use the information for demographic research and to send you useful or requested information, such as product or service updates, if you do not object to being contacted. Contact may be via email if you agree to it. You may opt out of promotional and marketing communication at any time.
We may pass your name and address to a third party (e.g., delivery agents or suppliers) to deliver your order.
We may store your current order details but cannot retrieve them directly for security reasons. By logging into your account, you can view your order history, manage addresses, and maintain the confidentiality of your personal data. We are not responsible for any misuse of passwords unless it results from our error.
We may use your personal data for surveys and marketing research (upon your consent), keeping responses confidential. We may send you information about us, our websites, products, sales, or newsletters, including partner or group company information. If you do not wish to receive such communications, please click the “unsubscribe” link in any email. We will stop sending them within 7 working days (excluding weekends and holidays).
We may also use anonymized data (not personally identifiable) to verify user locations, track site usage or email link clicks, and provide aggregated data to third parties such as publishers.
For competitions, we use your data to notify winners and advertise our offers. More details about participation are available in the terms of each competition.
We may transfer your information to group companies, agents, or contractors who help with transactions under this policy (e.g., delivery, payments, analytics, marketing, or customer service). If our company or part of it is sold, your information may be transferred accordingly.
Except as outlined, we do not sell or disclose your personal data to third parties without your consent unless required by law.
Our site may contain links or frames to other websites. Please note that we are not responsible for the privacy policies of those sites.
Accepting cookies is not required to visit the site. However, you cannot use certain functions (like the shopping cart) without enabling cookies. Cookies are small text files that identify your device. They save you time when returning to the site and help enhance your experience. Cookies do not collect personal data or contain viruses.
We use Google Analytics, which uses cookies to analyze website usage. Google may transfer this data to the U.S. and use it for reporting and service improvement. Your IP address will not be linked to other data. You may disable cookies in your browser, but this could limit your site experience. By using this site, you consent to Google’s use of data as outlined.
We use appropriate technical and security measures to prevent unauthorized or illegal access to your data. Your data is stored on secure servers with firewalls. Payment details are protected by SSL encryption. While no method is 100% secure, we recommend not sharing full card details unencrypted online.
Our security processes may require you to verify your identity before we disclose any personal information. You are responsible for keeping your password confidential.
If you’re concerned about your data, you have the right to request access to the personal information we hold about you. You may also request correction of errors in your personal data free of charge. You may, at any time, ask us to stop using your data for direct marketing purposes.
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